Our website address is: https://www.ntxdbt.com.
PRIVACY POLICY – RECORDS ACCESS – COMPLAINTS PROCESS – CONSUMER PROTECTION INFORMATION
Notice to Consumers – Texas Mental Health Services
In accordance with Texas law (House Bill 4224 and Section 181.105 of the Texas Health and Safety Code), the following information is provided to help consumers understand their rights and available resources.
Requesting Your Health Care Records
You have the right to request a copy of your mental health records.
To request your records, please submit a written request to your treating clinician or to the practice directly. Requests may be made via email, secure client portal, or in writing. Records will be provided in accordance with Texas law and applicable privacy regulations.
If you have questions about accessing your records, please contact our office for assistance.
Contacting the Texas Behavioral Health Executive Council (BHEC)
The Texas Behavioral Health Executive Council regulates licensed mental health professionals in Texas.
If you have questions about licensure or professional standards, you may contact BHEC directly:
Texas Behavioral Health Executive Council – Contact Us:
Filing a Consumer Complaint
If you wish to file a consumer complaint regarding mental health services, you may do so with the Texas Office of the Attorney General:
Office of the Attorney General – Consumer Protection
https://www.texasattorneygeneral.gov/consumer-protection
Analytics, Advertising, and Tracking Tools
North Texas DBT Associates may use limited analytics and tracking tools to understand how visitors interact with our website and to improve website performance. These tools may include, but are not limited to:
- Google Analytics
- Google Search Console
- Meta (Facebook) Pixel
- Website performance and security monitoring tools
These tools may collect non identifying technical data such as:
- IP address
- Browser type
- Device type
- Pages viewed
- Time spent on pages
- Referral sources
We do not use analytics or advertising tools to collect or process Protected Health Information (PHI). Any data collected through these tools is used solely for marketing performance, site optimization, and security monitoring.
You can learn more about how Google uses data collected from sites that use its services here:
https://policies.google.com/privacy
You can learn more about Meta’s data practices here:
https://www.facebook.com/privacy/policy/
Marketing Communications
If you voluntarily submit your contact information through our website, we may use that information to:
- Respond to your inquiry
- Provide requested information about our services
- Share relevant administrative or scheduling information
We do not send marketing emails without consent, and you may opt out of any non essential communications at any time.
Data Retention
Information submitted through website contact forms is retained only as long as necessary to respond to your inquiry or comply with legal and administrative requirements. Clinical records are governed by separate retention policies in accordance with healthcare regulations.
Do Not Track Signals
Some browsers offer a Do Not Track feature. At this time, our website does not respond to Do Not Track signals, as there is no industry standard for compliance.
HIPAA NOTICE OF PRIVACY PRACTICES
This Notice describes how medical information about you may be used and disclosed and how you can access this information. Please review it carefully.
Our Responsibilities
North Texas DBT Associates is required by law to:
- Maintain the privacy and security of your Protected Health Information
- Provide you with this Notice of our legal duties and privacy practices
- Follow the terms of this Notice currently in effect
How We May Use and Disclose Health Information
We may use and disclose Protected Health Information for the following purposes:
- Treatment
Information may be shared among clinicians involved in your care. - Payment
Information may be used to bill insurance or process payments. - Healthcare Operations
Information may be used for administrative, quality assurance, training, or compliance activities.
Other Permitted Uses and Disclosures
We may also use or disclose information:
- When required by law
- For public health and safety reasons
- To prevent a serious threat to health or safety
- For health oversight activities
- For legal proceedings when required
Any other uses or disclosures require your written authorization.
Your Rights Regarding Your Health Information
You have the right to:
- Request access to your records
- Request corrections or amendments
- Request restrictions on certain uses or disclosures
- Request confidential communications
- Receive an accounting of disclosures
- Receive a copy of this Notice
To exercise these rights, please contact our office directly.
Complaints
If you believe your privacy rights have been violated, you may file a complaint with:
- North Texas DBT Associates
- The US Department of Health and Human Services
Filing a complaint will not affect your care.
Changes to This Notice
We reserve the right to change this Notice. Any changes will apply to all information we maintain and will be posted on our website.